Pre-order Policy

Pre-order items are items which are not yet in stock but have been made available to purchase as a pre-order. As a small business, we occasionally list items as pre-order before they are ready for dispatch. This helps us manage our workload and traffic to give you the best possible experience.

Pre-order items will be clearly indicated in the product description. If you purchase a pre-order item, you are agreeing to the following terms and conditions.
  • The estimated delivery time for pre-order items is a guide only, and is subject to change pending arrival of stock.
  • You will be notified of any delays to the estimated shipping time via email.
  • We will aim to dispatch all pre-order items within 2 business days of receiving the stock.
  • If you have purchased any in-stock items at the same time as a pre-order item, all items will be sent in the same package. If you wish to split delivery of items, please put through as a separate order or email us at hello@designsbyshin.com or use the live chat box
  • Designs by Shin is not to be held liable for any unforeseen delays that may occur.